digital workplace user adoption

Digital Workplace User Adoption Fundamentals

In his article, we will discuss the digital workplace user adoption fundamentals and how to measure them. Let’s get started. 

Introduction 

A digital workplace is an environment that allows employees to do their work on any device, anywhere, anytime. It provides an intuitive interface that lets employees access the information they need—including web applications, desktop applications, and enterprise software—and collaborate wherever they are.

The digital workplace is a complex environment, composed of many different parts and services. It is also a large investment, which can take years to deploy and roll out. The success of the digital workplace depends on user adoption: getting all employees using it consistently and successfully.

Digital Workplace User Adoption Fundamentals

The fundamentals are:

  • Grow: Drive growth and adoption of the digital workplace.
  • Retain: Retain users and ensure they get value from the digital workplace.
  • Evolve: Keep your digital workplace relevant and useful.

Grow

The first step in the digital workplace user adoption fundamentals is to grow. If you’re going to have a successful digital workplace, you need a comprehensive plan for how your organization will adopt it and use it.

How do you grow a digital workplace? It’s similar to any other change management plan: identify drivers for change and create a vision for how the business will benefit from the changes. Then set up programs to educate employees about the benefits of the new system and provide support as they learn to use it. If you have a broad-based training program, it will be easier to convince people to adopt your digital workplace.

Measure the level of adoption in your organization using the digital workplace user adoption fundamentals. Track how many people are using digital work tools, which services they use, and their satisfaction levels. You can also track where users log in to their digital workspaces and how often they use them. By measuring the success of the digital workplace, you’re better equipped to improve it and grow its adoption.

Retain

The next step in our digital workplace user adoption fundamentals is retention. Retention is all about providing employees with the information they need to get their work done, so they can take advantage of all the services available in your organization’s digital workspace.

As you plan your digital workplace, be sure you think about what information users need and how to deliver it. This will help you support employees as they learn to use the digital workspace. 

Evolve

When it comes to digital workplace user adoption fundamentals, the next step is to evolve. The modern digital workplace is constantly changing and evolving to meet the needs of users. It’s a dynamic environment that can be adapted to fit your organization’s unique culture and business needs. 

This means employees have to be a part of the process. If you want them to use it consistently and successfully, you have to ask them for feedback and let them help shape it.

How To Measure Them?

To be able to measure the digital workplace user adoption fundamentals, you need to know the following:

  • Number of users in the digital workspace, both active and inactive.
  • Percentage of active users to total users.
  • Number of users using each digital workspace service.
  • Overall satisfaction level with each digital workspace service.
  • Number of users that are actively contributing content to the digital workspace.
  • Percentage of users that are actively contributing content to the digital workspace.